Managed IT Services
VTG supports working from a Managed or a Co-Managed arrangement with our customers.
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Managed
With managed solutions, we take care of your IT needs with guaranteed response times and flexible custom plans that can be tailored to your IT needs. Our managed solutions allow your business to run without having to worry about the IT side of things. We implement the latest technologies and software so your business can run on the cutting edge without interruption. This is especially key in today’s world where IT is involved in every component of business. Our managed solutions typically include guaranteed response times, network inventory, remote network monitoring, vendor management, maintenance, and consulting.
We Monitor Your Systems 24/7
For most businesses, it does not make financial sense to hire a full-time employee to manage the technology of your business. There are usually specific security gaps overlooked, best practices are not followed, too much time spent reacting to issues and most likely the systems your employees use daily are not performing the way they should. By outsourcing your IT, we monitor your systems 24/7, manage all of your devices remotely and onsite, optimize your existing technology, and plan your IT strategy. Our goal is to make your business operations and staff run as efficiently as possible by utilizing technology to work for you so that you can focus on running your business.
Co-Managed
In a Co-Managed environment VTG comes in alongside your IT staff. Many customers have excellent IT staff, but sometimes lack certain skills that are only needed on specific occasions. Hiring these employees can be costly. This is where VTG comes in.
We can help complete the engineering on projects that require specialty skills. This saves the customer money from having to hire an employee to possess all the different skills needed.
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FAQs
Read through some of our most frequently asked questions. If you have further questions please contact us.
We are a Managed ServiceProvider. In short, we will manage (take care of) all your InformationTechnology needs, which is often a great relief to an overworked business manager. Is your computer not operating well? Printer not printing? Do you need your information backed up and managed? Want 24/7 monitored Cyber/Ransomware protection? Need to purchase a computer, or a network developed? VTG does it all. The best part is, we do it all under a service agreement that allows for an affordable flat fee that is easily budgeted from year to year. This means that you should never, ever be frustrated with your computer network again because you can call as often as you need without an increase in cost.
Break fix IT is a reactive approach to IT management where issues are addressed only when they arise. The main drawback of break fix IT is that it is a reactive approach, meaning that problems are addressed only after they occur. This can result in downtime, lost productivity, and potential data loss. In contrast, proactive IT is a more comprehensive approach that involves monitoring and maintaining IT systems to prevent issues before they occur. By proactively monitoring systems, potential problems can be identified and addressed before they cause significant disruptions. Proactive IT also involves regular updates and maintenance, which can improve system performance and security. In the long run, proactive IT can save businesses time and money by preventing costly downtime and other issues.Therefore, while break fix IT may seem like a cost-effective option in the short term, proactive IT is ultimately a more effective and efficient approach to managing IT systems.
Small businesses are justas vulnerable to cybersecurity threats as larger organizations. In fact, they may be even more vulnerable as they often lack the resources and expertise to implement strong cybersecurity measures. Cybercriminals know that small businesses are attractive targets as they may have weaker security defenses and valuable data that can be sold on the dark web. Small businesses may also be targeted as a means of accessing larger organizations that they work with.Additionally, many small businesses may not take cybersecurity as seriously as they should, thinking that they are not likely to be targeted. However, the reality is that cyber threats can impact any business, regardless of its size.Therefore, it is crucial for small businesses to prioritize cybersecurity and implement best practices such as regular employee training, strong passwords, and multi-factor authentication. By doing so, small businesses can better protect their assets, their customers, and their reputation.
Even if you do not have a server, cybersecurity is still essential to protect your digital assets. As more business processes and personal data are conducted online, the risk of cyber threats continues to increase. Cybercriminals use various tactics such as phishing, malware, and ransomware to gain access to sensitive information or disrupt business operations. Without proper cybersecurity measures in place, you could be vulnerable to these attacks. This could lead to financial losses, reputational damage, or even legal liabilities. Additionally, even if you are not directly targeted, you could still be affected by security breaches through third-party vendors or partners that you work with. Therefore, regardless of the size or nature of your business, it is important to prioritize cybersecurity to protect your digital assets and ensure the integrity of your operations.
We LOVE that. We do an excellent job backing your IT professional up if he/she is overwhelmed, or on vacation. We consider our entire staff as part of yourteam. Co-managed IT is a collaborative approach to IT management that allows businesses to supplement their in-house IT staff with external IT experts. Thisapproach has several advantages, including improved IT service delivery, increasedIT security, and reduced IT costs. By working with external IT experts,businesses can tap into a wider range of expertise and experience, ensuring that they have access to the latest technology and best practices. Co-managedIT also allows businesses to augment their IT staff during peak periods, such as during software upgrades or new system deployments. This ensures that businesses have the resources they need to complete these projects on time and within budget. Additionally, co-managed IT can help businesses improve their IT security posture by providing access to specialized security expertise and tools. Finally, co-managed IT can be a cost-effective solution, allowing businesses to reduce IT costs by outsourcing some or all of their IT services to external providers. Overall, co-managed IT can provide businesses with the flexibility, expertise, and cost-effectiveness they need to compete and thrive in today's digital landscape.
We have IT and Cyber services based both on your level of need and business size. We are way, way cheaper than the $ you may need to pay in ransom, or the potential weeks it could take to get your business back up and running.
We do recommend our partners consider some level of cyber insurance.
While moving data and applications to the cloud can provide many benefits, it does not mean that the security of your data is automatically guaranteed.Cybersecurity is still crucial even when your data is in the cloud. In fact, cloud environments can be particularly vulnerable to cyber threats due to the increased complexity of their infrastructure and the potential form is configurations. Cloud providers are responsible for securing the infrastructure, but customers are responsible for securing their own data and applications. This includes implementing access controls, monitoring for threats, and ensuring that data is encrypted both at rest and in transit. In addition, cloud providers typically have shared responsibility models, where they only provide certain levels of security, leaving the customer responsible for other areas. Ultimately, regardless of where your data is located, it is important to have a strong cybersecurity strategy in place to protect it from cyber threats.
