Managed IT Services

VTG supports working from a Managed or a Co-Managed arrangement with our customers.

Trusted by the Valley's Best Organizations

Managed

With managed solutions, we take care of your IT needs with guaranteed response times and flexible custom plans that can be tailored to your IT needs. Our managed solutions allow your business to run without having to worry about the IT side of things. We implement the latest technologies and software so your business can run on the cutting edge without interruption. This is especially key in today’s world where IT is involved in every component of business. Our managed solutions typically include guaranteed response times, network inventory, remote network monitoring, vendor management, maintenance, and consulting.

We Monitor Your Systems 24/7

For most businesses, it does not make financial sense to hire a full-time employee to manage the technology of your business. There are usually specific security gaps overlooked, best practices are not followed, too much time spent reacting to issues and most likely the systems your employees use daily are not performing the way they should. By outsourcing your IT, we monitor your systems 24/7, manage all of your devices remotely and onsite, optimize your existing technology, and plan your IT strategy. Our goal is to make your business operations and staff run as efficiently as possible by utilizing technology to work for you so that you can focus on running your business.

Co-Managed

In a Co-Managed environment VTG comes in alongside your IT staff.  Many customers have excellent IT staff, but sometimes lack certain skills that are only needed on specific occasions. Hiring these employees can be costly. This is where VTG comes in.

We can help complete the engineering on projects that require specialty skills. This saves the customer money from having to hire an employee to possess all the different skills needed.

Managed IT Services

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We strive to serve our clients in the best way possible.

FAQs

Read through some of our most frequently asked questions. If you have further questions please contact us.

My personal information is probably already posted on the Dark Web.

Maybe. This completely depends on a combination of care and luck. We can check for you.  In 2020, the FBI reported nearly 77,000 cases of cyber extortion. Education is often the key, and guess what?  We have an educational tool that your entire team will love.

I doubt cyber criminals are looking at my small/type business to attack.

Small businesses are justas vulnerable to cybersecurity threats as larger organizations. In fact, they may be even more vulnerable as they often lack the resources and expertise to implement strong cybersecurity measures. Cybercriminals know that small businesses are attractive targets as they may have weaker security defenses and valuable data that can be sold on the dark web. Small businesses may also be targeted as a means of accessing larger organizations that they work with.Additionally, many small businesses may not take cybersecurity as seriously as they should, thinking that they are not likely to be targeted. However, the reality is that cyber threats can impact any business, regardless of its size.Therefore, it is crucial for small businesses to prioritize cybersecurity and implement best practices such as regular employee training, strong passwords, and multi-factor authentication. By doing so, small businesses can better protect their assets, their customers, and their reputation.

I do not have a server, therefore my computers are not networked, so a “virus” cannot cripple us, right?

Even if you do not have a server, cybersecurity is still essential to protect your digital assets. As more business processes and personal data are conducted online, the risk of cyber threats continues to increase. Cybercriminals use various tactics such as phishing, malware, and ransomware to gain access to sensitive information or disrupt business operations. Without proper cybersecurity measures in place, you could be vulnerable to these attacks. This could lead to financial losses, reputational damage, or even legal liabilities. Additionally, even if you are not directly targeted, you could still be affected by security breaches through third-party vendors or partners that you work with. Therefore, regardless of the size or nature of your business, it is important to prioritize cybersecurity to protect your digital assets and ensure the integrity of your operations.

Cyber Security is too expensive.

We have IT and Cyber services based both on your level of need and business size. We are way, way cheaper than the $ you may need to pay in ransom, or the potential weeks it could take to get your business back up and running.

We do recommend our partners consider some level of cyber insurance.

What is the difference between Antivirus and SentinelOne?

A Security Operations Center (SOC) monitored endpoint protection solution likeSentinelOne offers several advantages over traditional antivirus software. Here are some reasons why:

BehavioralAnalysis: Traditional antivirus software relies on signature-based detection, which means it can only detect known threats. However, SentinelOne uses behavioral analysis to detect and block new and unknown threats. This means it can detect and block zero-day attacks, file less malware, and other advanced threats that traditional antivirus software might miss.

Real-timeDetection and Response: SentinelOne's real-time detection and response capabilities allow it to identify and respond to threats quickly. This can help prevent damage to systems and data, and minimize the impact of a security incident.

Automation and Orchestration: SentinelOne's automation and orchestration capabilities allow it to respond to threats automatically. This means that threats can be blocked and remediated without the need for human intervention, freeing up security personnel to focus on more strategic tasks.

Integration with SOC: SentinelOne can be integrated with a SOC, which allows security analysts to monitor endpoints in real-time and respond to threats quickly. This can help organizations detect and respond to threats more effectively, and reduce the time it takes to contain and remediate a security incident.

EndpointVisibility: SentinelOne provides organizations with comprehensive endpoint visibility, which means they can see what's happening on all endpoints, even those that are off-network or remote. This helps organizations identify and respond to threats more effectively, and ensure that all endpoints are protected.

In summary, SentinelOne offers several advantages over traditional antivirus software, including behavioral analysis, real-time detection and response, automation and orchestration, integration with SOC, and endpoint visibility. By leveraging these capabilities, organizations can improve their security posture, detect and respond to threats more effectively, and reduce the risk of a security incident.

How quickly can you get here, because this business cannot function when things go sideways with our network.

Our clients sign a service agreement that details our services AND we can certainly prioritize emergency situations.  We’ve a large, friendly, and professional staff to timely meet our client’s needs.

We only call for IT a few times a year.

Break fix IT is a reactive approach to IT management where issues are addressed only when they arise. The main drawback of break fix IT is that it is a reactive approach, meaning that problems are addressed only after they occur. This can result in downtime, lost productivity, and potential data loss. In contrast, proactive IT is a more comprehensive approach that involves monitoring and maintaining IT systems to prevent issues before they occur. By proactively monitoring systems, potential problems can be identified and addressed before they cause significant disruptions. Proactive IT also involves regular updates and maintenance, which can improve system performance and security. In the long run, proactive IT can save businesses time and money by preventing costly downtime and other issues.Therefore, while break fix IT may seem like a cost-effective option in the short term, proactive IT is ultimately a more effective and efficient approach to managing IT systems.

Address:
2427 John Wayland Hwy Suite #1
Harrisonburg, VA 22801

Contact:
(540) 437-0112
sales@vtg.biz
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