Managed Solutions

 

VTG supports working from a Managed or a Co-Managed arrangement with our customers.

Managed

For most businesses, it does not make financial sense to hire a full-time employee to manage the technology of your business. There are usually specific security gaps overlooked, best practices are not followed, too much time spent reacting to issues and most likely the systems your employees use daily are not performing the way they should. By outsourcing your IT, we monitor your systems 24/7, manage all of your devices remotely and onsite, optimize your existing technology, and plan your IT strategy. Our goal is to make your business operations and staff run as efficiently as possible by utilizing technology to work for you so that you can focus on running your business.

With managed solutions, we take care of your IT needs with guaranteed response times and flexible custom plans that can be tailored to your IT needs. Our managed solutions allow your business to run without having to worry about the IT side of things. We implement the latest technologies and software so your business can run on the cutting edge without interruption. This is especially key in today’s world where IT is involved in every component of business.
Our managed solutions typically include guaranteed response times, network inventory, remote network monitoring, vendor management, maintenance, and consulting.

Co-Managed

In a Co-Managed environment VTG comes in alongside your IT staff.  Many customers have excellent IT staff, but sometimes lack certain skills that are only needed on specific occasions. Hiring these employees can be costly. This is where VTG comes in. 

We can help complete the engineering on projects that require specialty skills. This saves the customer money from having to hire an employee to possess all the different skills needed.

Group of professionals gather around a laptop

Managed Services

Server and PC Monitoring and Management

Our team of experts proactively monitors and manages your network to provide you solutions before you know you need them. Our Remote Management and Monitoring includes:

  • Device Monitoring
  • Ticketing System
  • Anti-virus and Malware Protection
  • Asset Inventory
  • Monthly Reporting and Quarterly Business Reviews

Hardware Configuration

VTG specializes in configuring multiple types of hardware. From switches and firewalls, to PCs and MACs. Let us help you take the complexity out of difficult hardware configuration to keep your network secure and efficient.

Virtualization

VTG supports VMware, Microsoft Hyper-v and Citrix to support all of your Virtualization needs. Whether it’s on-premise or in the cloud VTG can design a solution to meet your business needs.

Help Desk Access & Onsite Support

We provide enterprise-class support that ensures a positive outcome and supports your business goals.Our Full-Service Help Desk includes:

  • Device Monitoring
  • Self Service Ticketing System
  • Antivirus and Malware Protection
  • Asset Inventory
  • Monthly Reporting and Quarterly Business Reviews
  • User Account Management
  • Server Maintenance
  • Microsoft Office & Email Maintenance
  • Application Update Support (with Vendor Support)
  • Incident Management (PC, Server Fix)

IT Support

VTG provides expert-level IT support for all of your company’s needs.

Cloud Services

VTG can provide a wide range of flexible, secure and efficient cloud services to companies looking to move their workloads to the cloud. When you partner with VTG, you gain access to the skills you need to develop a cloud implementation strategy. So, you’re not alone – we’re here to help!

Business Continuity, Backup & Disaster Recovery

Many businesses that suffer catastrophic data loss rarely recover. Let us help you make sure you’re protecting one of your most critical assets:your data.Let us help you implement a backup strategy to help you recover from any disaster. This will give you the peace of mind knowing you have done your due diligence to protect your data from loss.

Strategic Planning

No matter where you are in your digital transformation journey, VTG is here to help drive your initiatives to success. We work with you to understand the current state of your business, goals for the future, and just how to actualize those goals , without the costly risk of trial-by-error.
We deeply integrate into your organization to address all sides of your challenges—from application mapping engagements to custom IT solution roadmaps—and identify the best path to resolution and, most importantly, the realization of your strategic IT goals.

Remote Workers

Whether you are just needing access from home, or to support a large remote workforce, VTG can provide not only a remote desktop solution, but also a mobile VIOP system so you can connect to your office from anywhere. Don’t let physical space dictate the future of your business.

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