Telecom

Traditional Key and PBX Systems

VTG supports and installs traditional Key and PBX systems.

Traditional Systems

VTG supports and installs traditional Key and PBX systems. For many customers the traditional phone system that supports the power of voicemail to email and other modern features is an excellent solution.

Telecom

Related IT Services

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We strive to serve our clients in the best way possible.

FAQs

Read through some of our most frequently asked questions. If you have further questions please contact us.

We only call for IT a few times a year.

Break fix IT is a reactive approach to IT management where issues are addressed only when they arise. The main drawback of break fix IT is that it is a reactive approach, meaning that problems are addressed only after they occur. This can result in downtime, lost productivity, and potential data loss. In contrast, proactive IT is a more comprehensive approach that involves monitoring and maintaining IT systems to prevent issues before they occur. By proactively monitoring systems, potential problems can be identified and addressed before they cause significant disruptions. Proactive IT also involves regular updates and maintenance, which can improve system performance and security. In the long run, proactive IT can save businesses time and money by preventing costly downtime and other issues.Therefore, while break fix IT may seem like a cost-effective option in the short term, proactive IT is ultimately a more effective and efficient approach to managing IT systems.

I doubt cyber criminals are looking at my small/type business to attack.

Small businesses are justas vulnerable to cybersecurity threats as larger organizations. In fact, they may be even more vulnerable as they often lack the resources and expertise to implement strong cybersecurity measures. Cybercriminals know that small businesses are attractive targets as they may have weaker security defenses and valuable data that can be sold on the dark web. Small businesses may also be targeted as a means of accessing larger organizations that they work with.Additionally, many small businesses may not take cybersecurity as seriously as they should, thinking that they are not likely to be targeted. However, the reality is that cyber threats can impact any business, regardless of its size.Therefore, it is crucial for small businesses to prioritize cybersecurity and implement best practices such as regular employee training, strong passwords, and multi-factor authentication. By doing so, small businesses can better protect their assets, their customers, and their reputation.

We have an employee in-house that does our IT.

We LOVE that.  We do an excellent job backing your IT professional up if he/she is overwhelmed, or on vacation.  We consider our entire staff as part of yourteam. Co-managed IT is a collaborative approach to IT management that allows businesses to supplement their in-house IT staff with external IT experts. Thisapproach has several advantages, including improved IT service delivery, increasedIT security, and reduced IT costs. By working with external IT experts,businesses can tap into a wider range of expertise and experience, ensuring that they have access to the latest technology and best practices. Co-managedIT also allows businesses to augment their IT staff during peak periods, such as during software upgrades or new system deployments. This ensures that businesses have the resources they need to complete these projects on time and within budget. Additionally, co-managed IT can help businesses improve their IT security posture by providing access to specialized security expertise and tools. Finally, co-managed IT can be a cost-effective solution, allowing businesses to reduce IT costs by outsourcing some or all of their IT services to external providers. Overall, co-managed IT can provide businesses with the flexibility, expertise, and cost-effectiveness they need to compete and thrive in today's digital landscape.

What makes VTG different?

We are a Managed ServiceProvider. In short, we will manage (take care of) all your InformationTechnology needs, which is often a great relief to an overworked business manager. Is your computer not operating well? Printer not printing? Do you need your information backed up and managed? Want 24/7 monitored Cyber/Ransomware protection? Need to purchase a computer, or a network developed? VTG does it all. The best part is, we do it all under a service agreement that allows for an affordable flat fee that is easily budgeted from year to year. This means that you should never, ever be frustrated with your computer network again because you can call as often as you need without an increase in cost.

My personal information is probably already posted on the Dark Web.

Maybe. This completely depends on a combination of care and luck. We can check for you.  In 2020, the FBI reported nearly 77,000 cases of cyber extortion. Education is often the key, and guess what?  We have an educational tool that your entire team will love.

Can’t I just use an anti-virus?

Traditional antivirus solutions are designed primarily to detect and remove known viruses, malware, and other threats. While they are effective at detecting and removing known threats, they do not provide the advanced capabilities of EndpointDetection and Response (EDR), Managed Detection and Response (MDR), andSecurity Operations Center (SOC) services. EDR solutions provide real-time monitoring and threat detection capabilities, allowing organizations to quickly identify and respond to cyber threats. MDR services provide a more comprehensive approach to cybersecurity, combining advanced threat detection and response capabilities with expert analysis and support. SOC services provide 24/7 monitoring and response to potential cybersecurity incidents, providing an added layer of protection and support. Traditional antivirus solutions are limited in their ability to provide these advanced services asthey are designed primarily for virus and malware detection, rather than proactive monitoring and response. Therefore, organizations that require these advanced capabilities should consider implementing EDR, MDR, and SOC services alongsidetheir traditional antivirus solutions to ensure comprehensive protection against cyber threats.


VTG provides EDR, MDR, and XRD services all monitored24/7 by a SOC (Security Operations Center)

I do not have a server, therefore my computers are not networked, so a “virus” cannot cripple us, right?

Even if you do not have a server, cybersecurity is still essential to protect your digital assets. As more business processes and personal data are conducted online, the risk of cyber threats continues to increase. Cybercriminals use various tactics such as phishing, malware, and ransomware to gain access to sensitive information or disrupt business operations. Without proper cybersecurity measures in place, you could be vulnerable to these attacks. This could lead to financial losses, reputational damage, or even legal liabilities. Additionally, even if you are not directly targeted, you could still be affected by security breaches through third-party vendors or partners that you work with. Therefore, regardless of the size or nature of your business, it is important to prioritize cybersecurity to protect your digital assets and ensure the integrity of your operations.

Address:
2427 John Wayland Hwy Suite #1
Harrisonburg, VA 22801

Contact:
(540) 437-0112
sales@vtg.biz
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