Managed IT

Remote Workers

Whether you are just needing access from home, or to support a large remote workforce, VTG can provide not only a remote desktop solution, but also a mobile VIOP system so you can connect to your office from anywhere.

Connect To Your Office From Anywhere

Whether you are just needing access from home, or to support a large remote workforce, VTG can provide not only a remote desktop solution, but also a mobile VIOP system so you can connect to your office from anywhere. Don’t let physical space dictate the future of your business.

Managed IT

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We strive to serve our clients in the best way possible.

FAQs

Read through some of our most frequently asked questions. If you have further questions please contact us.

Cyber Security is too expensive.

We have IT and Cyber services based both on your level of need and business size. We are way, way cheaper than the $ you may need to pay in ransom, or the potential weeks it could take to get your business back up and running.

We do recommend our partners consider some level of cyber insurance.

We have an employee in-house that does our IT.

We LOVE that.  We do an excellent job backing your IT professional up if he/she is overwhelmed, or on vacation.  We consider our entire staff as part of yourteam. Co-managed IT is a collaborative approach to IT management that allows businesses to supplement their in-house IT staff with external IT experts. Thisapproach has several advantages, including improved IT service delivery, increasedIT security, and reduced IT costs. By working with external IT experts,businesses can tap into a wider range of expertise and experience, ensuring that they have access to the latest technology and best practices. Co-managedIT also allows businesses to augment their IT staff during peak periods, such as during software upgrades or new system deployments. This ensures that businesses have the resources they need to complete these projects on time and within budget. Additionally, co-managed IT can help businesses improve their IT security posture by providing access to specialized security expertise and tools. Finally, co-managed IT can be a cost-effective solution, allowing businesses to reduce IT costs by outsourcing some or all of their IT services to external providers. Overall, co-managed IT can provide businesses with the flexibility, expertise, and cost-effectiveness they need to compete and thrive in today's digital landscape.

I do not have a server, therefore my computers are not networked, so a “virus” cannot cripple us, right?

Even if you do not have a server, cybersecurity is still essential to protect your digital assets. As more business processes and personal data are conducted online, the risk of cyber threats continues to increase. Cybercriminals use various tactics such as phishing, malware, and ransomware to gain access to sensitive information or disrupt business operations. Without proper cybersecurity measures in place, you could be vulnerable to these attacks. This could lead to financial losses, reputational damage, or even legal liabilities. Additionally, even if you are not directly targeted, you could still be affected by security breaches through third-party vendors or partners that you work with. Therefore, regardless of the size or nature of your business, it is important to prioritize cybersecurity to protect your digital assets and ensure the integrity of your operations.

All my software is in the cloud, so they take care of my cyber protection, right?

While moving data and applications to the cloud can provide many benefits, it does not mean that the security of your data is automatically guaranteed.Cybersecurity is still crucial even when your data is in the cloud. In fact, cloud environments can be particularly vulnerable to cyber threats due to the increased complexity of their infrastructure and the potential form is configurations. Cloud providers are responsible for securing the infrastructure, but customers are responsible for securing their own data and applications. This includes implementing access controls, monitoring for threats, and ensuring that data is encrypted both at rest and in transit. In addition, cloud providers typically have shared responsibility models, where they only provide certain levels of security, leaving the customer responsible for other areas. Ultimately, regardless of where your data is located, it is important to have a strong cybersecurity strategy in place to protect it from cyber threats.

Can’t I just use an anti-virus?

Traditional antivirus solutions are designed primarily to detect and remove known viruses, malware, and other threats. While they are effective at detecting and removing known threats, they do not provide the advanced capabilities of EndpointDetection and Response (EDR), Managed Detection and Response (MDR), andSecurity Operations Center (SOC) services. EDR solutions provide real-time monitoring and threat detection capabilities, allowing organizations to quickly identify and respond to cyber threats. MDR services provide a more comprehensive approach to cybersecurity, combining advanced threat detection and response capabilities with expert analysis and support. SOC services provide 24/7 monitoring and response to potential cybersecurity incidents, providing an added layer of protection and support. Traditional antivirus solutions are limited in their ability to provide these advanced services asthey are designed primarily for virus and malware detection, rather than proactive monitoring and response. Therefore, organizations that require these advanced capabilities should consider implementing EDR, MDR, and SOC services alongsidetheir traditional antivirus solutions to ensure comprehensive protection against cyber threats.


VTG provides EDR, MDR, and XRD services all monitored24/7 by a SOC (Security Operations Center)

We only call for IT a few times a year.

Break fix IT is a reactive approach to IT management where issues are addressed only when they arise. The main drawback of break fix IT is that it is a reactive approach, meaning that problems are addressed only after they occur. This can result in downtime, lost productivity, and potential data loss. In contrast, proactive IT is a more comprehensive approach that involves monitoring and maintaining IT systems to prevent issues before they occur. By proactively monitoring systems, potential problems can be identified and addressed before they cause significant disruptions. Proactive IT also involves regular updates and maintenance, which can improve system performance and security. In the long run, proactive IT can save businesses time and money by preventing costly downtime and other issues.Therefore, while break fix IT may seem like a cost-effective option in the short term, proactive IT is ultimately a more effective and efficient approach to managing IT systems.

How quickly can you get here, because this business cannot function when things go sideways with our network.

Our clients sign a service agreement that details our services AND we can certainly prioritize emergency situations.  We’ve a large, friendly, and professional staff to timely meet our client’s needs.

Address:
2427 John Wayland Hwy Suite #1
Harrisonburg, VA 22801

Contact:
(540) 437-0112
sales@vtg.biz
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